Privacy Policy - Simple CRM

Simple CRM is a mobile application developed by DODO INTERACTIVE LLP. This Privacy Policy explains how the app accesses, uses, and protects user data.

1. Authentication

Simple CRM uses Google Sign-In as the only authentication method. Authentication is handled securely using Google OAuth. The app does not manage separate usernames or passwords.

2. Information Accessed

With the user's explicit permission, Simple CRM may access:

User's Google account email address (for authentication)
Google Sheets spreadsheet data, to display and update the CRM spreadsheets the user chooses to use with the app
Basic Google Drive file information (file name and ID) only for the specific files the user creates or opens with the app — the app cannot see, browse, or modify any other files in the user's Google Drive

The app updates Google Sheets data only when the user initiates an action.

3. Data Stored Outside the Device

Simple CRM stores configuration rules created by the Google Sheet owner. These rules define access permissions, filters, and actions for employees.

Example rules include column-based access conditions and action permissions. No Google Sheet content, lead data, or personal business data is stored on developer-managed servers.

4. Use of Information

Accessed data is used only to:

Display CRM-related data from Google Sheets
Apply access and visibility rules defined by the sheet owner
Allow permitted updates to Google Sheets

Data is not used for advertising, profiling, tracking, or resale.

5. Google API Services User Data Policy (Limited Use)

Simple CRM's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

Google user data is used only to provide the CRM features described in this Privacy Policy
Google user data is never transferred to third parties except as necessary to provide those features, to comply with applicable law, or as part of a merger or acquisition with prior user notice
Google user data is never used for serving advertisements and is never sold
Humans do not read Google user data unless the user gives explicit permission, it is required for security or legal compliance, or the data is aggregated and anonymized

6. Data Sharing

Simple CRM does not sell, share, or transfer user data to third parties. All spreadsheet data remains within Google services.

7. Data Security

Data access is secured using Google OAuth and encrypted network connections. Users can revoke app access at any time through their Google Account settings.

8. Advertising and Analytics

The app does not currently display advertisements and does not use analytics or crash reporting tools.

If these features are added in the future, this Privacy Policy will be updated.

9. Children's Privacy

Simple CRM is not designed for children under the age of 13. The app is intended for business and organizational use.

10. Account Deletion & Data Removal

Users can request deletion of their account and associated data at any time.

To request account deletion, please send an email from your registered Google account to:

Email: midhunskumar2019@gmail.com

Please use the subject line: "Account Deletion Request – Simple CRM"

Upon receiving the request, the following data will be permanently deleted:

User authentication records
User-related rule configurations stored in Firestore
Associated application access permissions

Data stored in the user's own Google Sheets or Google Drive is not controlled by this app and must be managed directly through the user's Google account.

Account deletion requests are processed within 7 business days.

11. Contact Information

If you have questions about this Privacy Policy, please contact:

DODO INTERACTIVE LLP
Email: midhunskumar2019@gmail.com